Fix it in a few clicks.

Won't connect?

Stuck on “Reconnecting…”?

1. Another VPN is onTurn off WARP, or quit the other VPN
2. The Wi-Fi needs a sign-inHotels, airports, cafés
3. This network blocks a protocolSwitch to the Fastest Protocol
4. Your server was blockedReplace Server: about 2 minutes
5. Still stuck?Copy Diagnostics and email us

Before you go

Set it up before you fly

1. Download Tunnelz, start your trial
2. Build your serverAbout 2 minutes
3. Add your iPhone

In China, Vultr and the checkout are hard to reach without a VPN.

Vultr

Vultr refused my key

1. Open Vultr › Account › APIGet API Key opens it
2. Turn on Any IPv4 and Any IPv6
3. Paste your key in Tunnelz again

iPhone

Add your iPhone

1. Mac: gear › Add iPhone…
2. iPhone: Use my Mac's server
3. Point the camera at the code

Hotel and airport Wi-Fi

The Wi-Fi login page won't show

1. Click Sign In to Wi-FiTunnelz shows it when the Wi-Fi wants a sign-in
2. Sign in on the page that opens
3. Tunnelz switches back on by itself

No card? Switch Tunnelz off, sign in, switch it on.

Other VPNs

Another VPN is in the way

1. Cloudflare WARP? Click Turn Off WARP
2. Any other VPN? Quit itTunnelz names it; quit it from its icon in the menu bar
3. Your workplace's VPN?Ask whoever manages it

Only one VPN can carry your traffic at a time.

Speed

Slow on this network

1. Click the gear
2. Switch to the Fastest Protocol

Helps most on phone hotspots and public Wi-Fi.

Blocked server

My server stopped working

1. Click the gear
2. Replace Server…
3. Wait about 2 minutesNew address; the old server is deleted

Your iPhone gets the new code from the Mac.

Diagnostics

Send us diagnostics

1. Click the gear
2. Choose Copy Diagnostics
3. Paste it in an email to hello@tunnelz.app

Never the sites you visit, keys or passwords.